About us

The British Institute of Kitchen, Bedroom & Bathroom Installation launched in 2006 and is the UK’s first and only not-for-profit organisation dedicated to the KBB installation sector.
We represent thousands specialist installation businesses nationwide, together with some of the world’s most prominent manufacturers, suppliers and retailers of KBB products. As a not-for-profit organisation, we rely on our registered members and corporate sponsors to fund our work.

Driving positive change and improving standards in the KBB installation industry.

We pride ourselves on communication
Communicating openly and honestly, we are transparent, fair and always present a balanced view with a considered approach.
We believe that standards equal success
Whether it’s the standards by which we operate our business, or the work we do striving to improve standards within the industry – standards remain at the forefront of our organisation.
We focus on achieving good results
We explore opportunities, address challenges and ultimately find solutions to deliver results for our stakeholders.

Meet the team

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Claire Walters
Registration Officer
Christine Masson
Registration Officer
Emma Bradley
Compliance Officer
Karen Spicer
Compliance Officer
Leon Rowland
Strategic Relationships Manager

What we do

BiKBBI is the only organisation of its type focused on supporting the frontline efforts of our industry today and overcoming the medium to long-term challenges faced by the sector.
Installation businesses
We support our registered businesses by driving positive change in the areas most critical to their success, supporting their business needs and representing the installation sector with the wider KBB industry as well as working closely with the Department for Business, Energy & Industrial Strategy and other government bodies on behalf of our stakeholders.
Corporate sponsors and strategic partners
We work closely with corporate sponsors and strategic partners to establish a multi-party platform creating recognition of the importance of the installation sector across the wider KBB industry, working together to identify challenges, create solutions and development growth opportunities.
Supporting KBB retailers of all sizes by reducing risk and complexity with regards to their installation proposition through our compliance management, inspection and recruitment solutions.
Our network of installation businesses and our focus on standards and compliance provides consumers with the ability to make an informed choice when contracting an installation specialist.

Our strategy

Supporting people and our industry to connect with learning and development opportunities, formalising professional competence via a recognised qualification.
Defining and monitoring KBB installation standards to provide clarity for key stakeholders in resource, development and dispute, collaborating with our strategic partners.
Leading the industry in meeting the need for better access to sustainability education and resources for KBB installers to support industry sustainability progression and the needs of consumers.
Reducing complex and significant risk to safeguard people, businesses and brands via forensic document management and providing access to compliance solutions.

Our partners

Installation Businesses
We represent thousands of installation businesses and installers across the UK. Interested in joining the only institute dedicated to KBB installation?
Join us Today
Corporate sponsors
Businesses operating in the KBB sector actively support the development of the KBB installation sector through becoming a corporate sponsor of the BiKBBI.
Find out more
We work with retailers of all sizes including independent businesses with a single showroom, regional retailers and national brands reducing risk, complexity and costs.
Work with us
Strategic partners
In addition to our core stakeholders, we work with a number of organisations and agencies that are key to the work that we do.
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