Once again, The British Institute of Kitchen, Bedroom & Bathroom Installation witnessed impressive growth in 2017. It followed on from a successful anniversary year in 2016 and an average membership growth of 20% YoY.
With a fragile, Brexit dominating the economy, it is clear that the KBB industry is focusing on installations as a priority and are viewing the BiKBBI as a solution.
Here’s an overview of the numbers:
MEMBERSHIP
5,661: Total number of members
1,238: New member applications
88: Is the percentage of members who renewed in 2017
3: New national retail members
4: New regional retail members
17: Rejected applications
4: Expelled members
PARTNERSHIPS
3: New corporate sponsors
2: Strategic partners
COMPLAINTS
12: Member complaints investigated (representing 0.2% of members)
599: Non-member consumer complaints (advice given)
INSPECTIONS
147: Independent inspections carried out
3,812: The number of miles our inspectors have travelled.
COMMUNICATION
380: The number of pages within 4 issues of The Installer Magazine
14,964: The number of subscribers to the magazine (20% growth in 2017)
1,891: The number of BiKBBI Tweets, Facebook & LinkedIn posts with a combined reach of 4.6 million.
6,098: The combined number of Facebook & Twitter followers
51: Targetted member emails, with news and technical updates
1: New website!
2,113,544: Unique website visitors
1: Unique visitor was based in Outer Mongolia(!)
EDUCATION
7,705: The cumulative number of online CPD training hours undertaken by our members
72: The number of classroom based training hours delivered.
6: The number of working group meetings we’ve led on the delivery of a new retail led Apprenticeship
CHARITY
35,780: The number of pounds raised for charity
28,612: The altitude (in feet) our CEO reached on Mount Everest
27: The number of local children kitted out as part of our sponsorship programme of Thurrock Rugby Club
89: The number of Christmas presents delivered to children staying in local hospitals over Christmas
EDUCATION | STANDARDS | SUSTAINABILITY | COMPLIANCE |
