BiKBBI Installations Standards Partner Bathstore appointed a new Installation Services Director in October, as it continues to develop its growing installation service.
Former B&Q National Installation Manager Justin Adgar (Pictured), now heads the department, which is responsible for the delivery of Bathstore’s installation service proposition.
Justin brings an enormous amount of experience to the bathroom specialist retailer, with a proven track record of growth and solid service levels, starting with a career at MFI, Homebase and most recently B&Q.
After leaving MFI over a decade ago, Justin was an integral member of the senior management team that re-launched the installation service at Homebase and then part of the structural change at B&Q led by Billy Quinn.
The bathroom specialist also recently appointed a new Chief Executive Ian Herett, also formally of B&Q.
Justin Adgar, spoke to The Installer Magazine, saying: “This is a great opportunity for me to further develop what is already a great installation proposition here at Bathstore. Our challenge, like most national retailers, is to increase our installer numbers to meet growing sales demand across our network of showrooms”.
Justin added: “We have been big supporters of the British Institute of Kitchen, Bedroom, and Bathroom Installation, and we will work closely with them as they help to connect us with installers throughout the UK”.
BiKBBI CEO, Damian Walters said: “I have personally worked with Justin in a previous role, as well as with his position at B&Q. Justin is a highly experienced and capable installation leader and I am confident that Bathstore will benefit tremendously from this expertise”.
The remit of this new position is ultimately to deliver a great customer experience from the point of installation, to eventual project completion. This will include an attractive package for installers and the mapping of a robust customer journey and everything in between.
Installers interested in working for Bathstore can register their interest by CLICKING HERE.
EDUCATION | STANDARDS | SUSTAINABILITY | COMPLIANCE |