Online bathroom retailer Victoria Plum following extensive trialing, have launched a national bathroom design and installation service for their domestic customers.
The online bathroom specialist has served in excess of two million customers since their inception in 2001 and have been working on innovative ways to further enhance their customers’ experience, to now include the provision of the national design and installation service.
The new service will provide their customers with the option for an end-to-end experience including a free design, home surveying and the connection to professional installers, all of whom have been independently accredited by The British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBI).
Victoria Plum become the latest BiKBBI Retail Installation Standards Partner, joining a growing number of specialist retailers who collaborate with the institute on subject of standards, compliance and education. BiKBBI work with local independent, regional and national retailers, with support functions including installer recruitment.
Speaking on behalf of Victoria Plum, Liz Lakin (pictured) Head of Installations said “We’ve been working on building our network of specialist bathroom installers nationally and we’re delighted to be working with BiKBBI on the delivery of our new service. Compliance plays a huge role in the delivery of home improvement services, so our partnership with the institute will give confidence to our customers and helps us to both manage installer documentation in accordance with legislation, as well as connect with their members as we grow further”
BiKBBI CEO Damian Walters added: “We’ve a lot of experience working with Liz over the years. She has a proven track record of success within the delivery of domestic installations on behalf of retailers and I look forward to working with her and The Victoria Plum team on what is a very exciting project.”
For more information about the new Victoria Plum service, CLICK HERE.
EDUCATION | STANDARDS | SUSTAINABILITY | COMPLIANCE |