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Installers & installation businesses

If you're a professional installer or installation buisness, join the UK’s only government sanctioned institute dedicated to driving positive change in the KBB installation sector. 


Whether you install independently or via a retailer, there are many benefits to becoming a BiKBBI registered business...
Risk reduction
Compliance can be a minefield but as a BiKBBI registered installation business, you will have access to a team of experts to ensure you’re covered – from insurance to training and certification.
Professional status
BiKBBI accreditation tells your customers, retailers and the industry that you are credible, professional, compliant and reliable – a safe pair of hands!
Connections
Joining BiKBBI provides opportunities to connect with brands and businesses relevant to KBB installation, helping you to run and grow your business.

And there’s more...

Becoming part of BiKBBI offers a number of exclusive benefits, services and discounts - tailor made for KBB installation businesses and installers.
Stand out from competitors by demonstrating your credentials with use of the BiKBBI Registered logo
Welfare support for those unexpected challenges that come with running a business
Free access to the Protect My Install platform
Legal guidance - help to understand your responsibilities as a business owner
Your business listed on Find-An-Installer - BiKBBI's consumer-facing search directory
Financial services - Fit-for-purpose solutions for protection, insurance and warranties
Access to BiKBBI Installation Awards programme and industry events
Access to business support including marketing and business coaching
BiKBBI News subscription - daily, weekly and monthly bulletins and updates
Mediation - whether it’s a customer, main contractor or retailer, we can help
Access to BiKBBI Campus - the KBB installation learning and CPD portal
Access to independent onsite inspection to assist in dispute resolution

How to join BiKBBI

Step 1
Apply and pay
Complete the 3-minute online application (you won’t need any documents at this stage) and simply follow the link to set up your subscription.
Step 2
Complete your application
You'll be sent a secure link to submit your full application, including your documents -  see below for more information on what you’ll need to complete your application.
Step 3
Registration activated
Our team will undertake checks against the information provided within your application. Registration will be confirmed via email and a welcome pack in the post thereafter.

Registration criteria

Track record & eligibility
Customer references

You will need to provide three customer references for work completed over the past 12 months, including customer’s full name and email address. We recommend applicants seek permission from customers before submitting as all customer references will be followed up and may include a site inspection.

Certificate of Incorporation (if LTD / LLP / PLC)

If you are a Limited (LTD) / Limited Liability Partnership (LLP) / Public Limited Company (PLC), you must provide your Certificate of Incorporation issued by Companies House. If you do not submit a certificate of incorporation as part of your application, our team will make direct enquiries with Companies House to validate your status. This does not apply to sole traders.
HMRC Documentation

Applicants must submit evidence of their registration with HM Revenue & Customs. Accepted documents include:

CIS Card; or
• HMRC Official Paperwork; or
• UTR Number on your accountants headed paper; or
• A payslip from your current employer

Note: Emails from HMRC will not be accepted.

Photographic ID to include:

* Valid passport, or
* Valid UK driving licence
* CitizenCard (https://www.citizencard.com/what-is-a-citizencard) 
Criminal Disclosure
Applicants must submit a Certificate of Basic Disclosure for each installer proposed for membership. All applications are processed without prejudice, in accordance with The Rehabilitation of Offenders Act (1974), in the strictest of confidence and in accordance with our Privacy Policy.
If applicants have previous convictions, it may be worth calling our team in confidence to discuss prior to application.
Disclosure which includes an applicant’s registration on ViSOR (Violent & Sex Offenders Register), or those with repeat unspent patterns of offending will be rejected. Driving offences are not considered within our process.

What we need to see:
The certificate must be issued by the relevant authority, which will be determined by your home address:
ENGLAND & WALES: The Disclosure & Barring Service
SCOTLAND: Disclosure Scotland
NORTHERN IRELAND: Access NI

Please be aware of businesses that (legitimately) operate a service whereby they make the application to DBS on the applicant’s behalf which includes an administration fee.
We recommend that applicants make their application directly to the relevant body (listed above), removing unnecessary costs and processing delays.

The certificate:
Must include all pages; and
Must be dated within the last 24 months;
Must either be a copy of the original certificate OR the official digital certificate.

Process Times:
Process times are approximately 2-3 weeks currently. We suggest you make your application to for BASIC DISCLOSURE at the same time as making your application to us.

Expiry: Whilst DBS certificates do not have an expiry date, our Terms & Conditions state that certificates must not be older than 2 years and, therefore, we will request an updated DBS certificate on the second anniversary from the issue date of each certificate.

We do not accept:
Screenshots of emails confirming the application
Receipts for submissions
Applications for DBS

Disclosure Scotland: We only accept certificates issued by Disclosure Scotland if you reside in Scotland. If you live in England or Wales, or Northern Ireland, you must make your application to the relevant organisation (above).
Safety & risk
Applicants are required to submit documentation relating to Public Liability Insurance and will need to submit both the Certificate of Insurance and all pages of the Full Policy Schedule.
The document must include the following information:

• Your name or company name
• Your address or company address
• The policy number
• The policy expiry date
• The words ‘public liability schedule'
• Indemnity cover of no less than £2m
• The business activity relevant to your trade (kitchen, bedroom, bathroom installer)

Exclusions:
We suggest you review the exclusions within your insurance policy prior to submitting the document as the policy must not include any of the following exclusions:

• Heat exclusions (except bedroom only installers)
• Height exclusions must not relate to a restriction on the number of storeys (floors) within properties you operate.
• If in doubt about what you need to send, send everything the insurer issued you(!).
• Applicants can apply for a free, no obligation quote from Marsh Commercial by clicking here.


If you are registering more than one installer, Employers Liability must be included with no less than £5m indemnity.
All kitchen and bathroom registered businesses must supply credentials in relation to electrical safety and can do so by completing a digital electrical declaration in relation to the contractor(s) used. The electrical declaration is now incorporated within the compliance upload portal, accessed via the BiKBBI app.

Electrical contractors are required to be registered with one of the following regulatory bodies and their registration must be current at the point of submission.

• NICEIC
• NAPIT
• SELECT

When we receive your declaration, we will cross-reference the information you provide with the live database of the regulatory electrical body stated. We may also contact the electrician to make them aware that you have named them as a sub-contractor. It is important that you only provide information for those contractors you currently use and that you make them aware that you have shared their details with us.
(Does not apply to bathroom and bedroom only installers)

All kitchen registered businesses must provide credentials in relation to gas safety and can do so by completing a gas declaration in relation to the contractor(s) used. The gas declaration is now incorporated within the compliance upload portal, accessed via the BiKBBI app.

Gas engineers are required to be registered with Gas Safe Register and their registration must be current at the point of submission.

Their credentials must include valid:
• Gas registration
• Natural Gas & Pipework Elements (found on the reverse of their ID card)

When we receive your declaration, we will cross-reference the information you provide with the live Gas Safe Register. We may also contact the engineer to make them aware that you have named them as a sub-contractor. It is important that you only provide information for those contractors you currently use and that you make them aware that you have shared their details with us.
The Health & Safety Executive (HSE) requires those who carry out refurbishment projects within domestic properties (constructed pre-2000) to have a level of Asbestos Awareness.

Applicants must provide a Certificate of Asbestos Awareness, displaying the holder’s full name and dated within the last 12 months.

Once the above FULL Asbestos Awareness Certificate has been obtained, BiKBBI members can submit refresher certificates annually thereafter (see below).

A discounted online Asbestos Awareness Certificate is available to BiKBBI applicants. Visit our partners at Central Compliance UK.
Under the Provision and Use of Work Equipment Regulations 1998 (PUWER), it is a legal requirement for those involved in the use of abrasive wheels to be properly trained. These regulations have totally replaced the Abrasive Wheels Regulations 1970 for the safe handling, storing, mounting and use of grinding wheels.
Fabricator applicants must provide a Certificate of Abrasive Wheel Compliance, dated within the last 24 months.

Once the above FULL Certificate has been obtained, BiKBBI members can submit refresher certifcates annually thereafter (see below).

Abrasive Wheel Certification is available at Essential Skills.
Standards
In addition to the submission of documents, applicants must agree to adhere to the BiKBBI Standards & Guidelines and Code of Conduct.
Agree to undertake annual Continual Professional Development
Agree to BiKBBI Terms & Conditions

Fees

That’s equivalent to less than the price of a daily newspaper or one posh cup of coffee each week!
£24
per month inclusive of VAT, based on one installer.
Join us today

Retail partnerships

Reasons to become a BiKBBI Retail Installation Standards Partner.
Reduce risk
As a retail partner, you’ll have access to our leading installer compliance solution, inspection services and ADR, plus many more benefits which significantly reduce your financial and reputational risk exposure.
Connect with installers
BiKBBI holds the largest network of independent installers and installation businesses in the UK. Whether you are looking to recruit installers now or planning for the future – we can help with that!
Business support
Specialist installation support for you, your business and, importantly, to your installers, helping them to deliver a robust service to you and your customers.

And there’s more...

Becoming a Retail Installation Standards Partner brings a number of additional benefits:
Technical updates on legislation and regulation
Access to exclusive industry events including our annual conference
Access to BiKBBI Campus, our online learning and development centre
Your installers have access to our mobile app which features a host of benefits

Benefits for your customers

Peace of mind
Provide your customers with peace of mind when it comes to your installer’s credentials and compliance.
Practical, impartial advice
Your customers will have access to advice and guidance on all things installation.
Onsite inspection
In the event of a dispute, your customers have the option to access our inspection service too.

Registration criteria

BiKBBI registration for professional installers is at the heart of our Retail Installation Standards Partnership. This reduces risk to both your business and the customers you serve.

By becoming a Retail Installation Standards Partner, you agree to register your current installers and only use registered installation businesses as part of your installation offer.

There is no other criteria for retailers wishing to work with us.
Join us today

Fees

Retail partnerships: Independent registration
Free
INSTALLER FUNDED: The retailer requests its installers to become registered with BiKBBI independently. The fee for registration is £24 per month, inc. VAT. The main point is that installers will be independent and visible to the world, via the Find-An-Installer directory.
Retail partnerships: Associate registration
From
£12
per installation business, per month
RETAILER FUNDED: Starting from £12 plus VAT per installer per month. Installers are granted associate registration, and their contact information is not published or visible on the Find-An-Installer directory. Their associate registration is only valid when representing your business.

Corporate sponsorship

Supporting the development of the KBB installation sector.

Our corporate sponsorship proposition provides a platform for us to engage with key stakeholders for the benefit of our registered businesses, and the wider industry, whilst providing corporate sponsors the opportunity to immerse themselves in and support the installation sector, which remains vital to all silos of the KBB industry.

In order to make our proposition accessible to all businesses, regardless of size or priorities, our corporate sponsorship opportunities are presented in three tiers:
Gateway Plan
An entry-level proposition that provides a comprehensive plan of benefits for businesses looking to engage with and support the installation sector.
Influencer Plan
An add-on upgrade for businesses wanting to play a greater role in contributing to positive change. This plan is added to the Gateway Plan.
Spotlight Opportunities
Unique brand awareness opportunities available exclusively to Gateway Plan and Influencer Plan subscribers.

More information

EDUCATION | STANDARDS | SUSTAINABILITY | COMPLIANCE |

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